KMS Blog
Manufacturing is changing, and so are the challenges manufacturers face. Kansas Manufacturing Solutions partners with manufacturers to improve performance, develop people, and strengthen competitiveness. This blog is a resource for insights, lessons learned, and practical guidance from across the manufacturing ecosystem.
Bridging the Gap
The Power of Sales and Operations Collaboration in Creating Extraordinary Customer Experience Delivering an extraordinary customer experience (CX) is paramount for success in our challenging...
Operations Playbook for Customer Experience Excellence in Manufacturing
In the competitive landscape of manufacturing, customer experience (CX) has emerged as the ultimate differentiator. It’s no longer just about delivering a product; it’s about providing a holistic...
Creating a Seamless Customer Journey in Manufacturing: Best Practices for Revenue Growth
It's easy to lose sight of the importance of customer experience (CX). Yet, in today's market, where competition is fierce and customer expectations are higher than ever, prioritizing CX can be the...
The New Manufacturing Imperative: Putting Customers First for Profitability
In the competitive landscape of manufacturing, where success hinges on efficiency, quality, and innovation, there's a powerful yet often overlooked driver of growth: customer experience (CX)....
10 Principles for Green Manufacturing
Green manufacturing, also known as sustainable or eco-friendly manufacturing, involves the use of environmentally friendly practices and processes in the production of goods. The aim is to minimize...
Investing in customer experience (CX) transformation can yield significant returns for manufacturers
Unlike many other investments, nearly every aspect of a CX transformation can be measured, providing valuable insights into its impact on revenue and profitability. Here's how measuring the ROI of...
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Why Customer Experience is the Key to Competitive Advantage in Manufacturing
In the competitive landscape of manufacturing, where products and pricing often seem like the only differentiators, customer experience (CX) has emerged as a powerful tool for gaining a competitive...
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Six Keys To Leveraging Customer Experience to Drive Revenue Growth in Manufacturing
In today's competitive market, manufacturing businesses must go beyond simply delivering a product; they must create an exceptional customer experience (CX) to drive revenue growth. By aligning...
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The Importance of Customer Experience for Manufacturing Firms
As the leader of a manufacturing firm, it's easy to get caught up in the day-to-day operations and lose sight of what truly matters: your customers. Without customers, you don't have a business....
Unlocking the True Value of a Modern ERP System
Manufacturers, without the support of ERP systems, can find themselves grappling with a series of challenges that hinder their ability to adapt and thrive. Manual processes, data silos, and...
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